Frequently Asked Questions
Do the products contain eggs, milk, or gluten?
The following products are free from eggs, milk, and gluten:
Pork Sausage, Chicken Sausage, Ham, Bacon, Smoked Chicken.
You can check the ingredients for each product on their respective pages on our website.
Are the products shipped from Bali?
Orders from the Jakarta area will be delivered from our office in Jakarta.
Orders from the Bali area will be shipped directly from our factory in Bali.
To maintain freshness, we use insulated bags and ice packs for transportation.
How long does it take for the products to arrive?
Typically, products are delivered within 1 to 5 business days.
In-stock items are delivered on the same day or the next day.
How much is the shipping fee?
The shipping fee for orders from the Jakarta area is IDR 30,000.
Shipping is free for purchases over IDR 600,000.
What are the payment methods?
You can pay via QR code payments such as OVO and GoPay, or by bank transfer.
Orders from our website can also be paid with credit cards issued in Indonesia.